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Chatbots vs Apps: The Final Frontier

As 2017 winds down, it’s a good time to look back and retrospect about one of the many predictions made during the “Year of the Chatbots”, its apparent rivalry against the now-veteran platform, Applications. The general opinion differs depending on who you ask and are almost entirely polarized.They usually range from, “CHATBOTS ARE NOTHING BUT HYPE.” to “ALL WEBSITES AND APPLICATIONS ARE GOING TO...