TagAI

3 Questions to ask when someone says their Chatbot is “AI-Powered”.

In a Narrative Science Report released in 2017, 61% of businesses said they’ve implemented AI in some capacity. That’s up from just 38% in 2016. It’s 2020 now and I’m entirely certain that self-proclaimed number is now closer to ~80%. Catchy headlines like these make it easy to wonder if your enterprise firm is doing enough to keep up with the competition. But how do you...

The timeline of Artificial Intelligence.

This blog will take a thorough dive into the timeline of AI, beginning from the very start, the 1940s. The term “Artificial Intelligence” was first coined by the father of AI, John McCarthy in 1956. But the revolution of AI began a few years in advance, i.e. the 1940’s. Around 37% of industries have implemented AI in some form, which is a 270% increase for the past 4 years. AI...

4 Big UX/UI WhatsApp Chatbot Challenges and How to Tackle them

4 UI UX WhatsApp Chatbot Challenges

The best way to learn how to prepare for the future is to look at the past. As we talk about some of the challenges for building great UI and UX for WhatsApp Chatbots, let’s go back to the ‘OG’ social media platform. For all intents and purposes, MySpace was one of the great social networking platforms of our time. Its influence is aptly encapsulated in this piece on CodeAcademy...

SMS vs WhatsApp: The Final Frontier

sms vs whatsapp

SMS vs WhatsApp. Is the fight really all its chalked up to be? While hard to believe, phone calls are over 100 years older than their text equivalent, SMS. For one hundred and sixteen years, customers could only speak to each other over calls. Until one fateful day in 1992, Neil Papworth texted his boss at Vodafone, “Merry Christmas”. Customers adopted the trend and never looked back...