4 Big UX/UI WhatsApp Chatbot Challenges and How to Tackle them

4 UI UX WhatsApp Chatbot Challenges

The best way to learn how to prepare for the future is to look at the past. As we talk about some of the challenges for building great UI and UX for WhatsApp Chatbots, let's go back to the 'OG' social media platform. For all intents and purposes, MySpace was one of the great social networking platforms of our time. Its influence is aptly encapsulated in this piece on CodeAcademy – For an...

SMS vs WhatsApp: The Final Frontier

sms vs whatsapp

SMS vs WhatsApp. Is the fight really all its chalked up to be? While hard to believe, phone calls are over 100 years older than their text equivalent, SMS. For one hundred and sixteen years, customers could only speak to each other over calls. Until one fateful day in 1992, Neil Papworth texted his boss at Vodafone, “Merry Christmas”. Customers adopted the trend and never looked back...