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7 Best Ways to Collect WhatsApp Business Opt-Ins in 2019

WhatsApp is one of the most powerful Sales and Support tools ever made. WhatsApp Chatbots are cheap, effective and customer-friendly. Understandably, however, WhatsApp doesn’t want to turn the platform into a wasteground of spam. So in order to communicate with customers on WhatsApp, the company makes it compulsory to collect WhatsApp Business Opt-Ins. In this blog piece, we’ll answer...

WhatsApp Business Vs WhatsApp Business API

WhatsApp business Vs WHATSAPP BUSINESS API It’s easy to get confused between a WhatsApp Business API and a WhatsApp Business Account. Especially if you’re in the market for a WhatsApp Chatbot. In this blog piece, we’ll do a deep dive into what both are, how they’re similar and why they’re different. WHATSAPP BUSINESS ACCOUNT An application built by the WhatsApp Team...

How to set up Auto-reply for WhatsApp: A Guide for 2019

Want to know how you can increase your conversion by 3x, grow your readability rate by 100% and have an open rate of 97%? Register for our Webinar here on WhatsApp Business API's to know more! In previous posts, we’ve spoken about WhatsApp Chatbots; specific to why and how to build them. In this blog post, we’ll discuss how to set up an auto-reply feature for WhatsApp. In this post...

Whatsapp Chatbots- not just a mere trend but a revolution.

THE need for WhatsApp chatbots Whatsapp Chatbots have successfully revolutionized the idea of conversational platforms. Automation has been on the constant rise with the introduction of new developments continuously.   With the advent of automation, the burden of unnecessary workload has decreased to a far end. The employees can now easily focus on tasks that hold maximum weightage. Lead...

WhatsApp Bot: A Guide for India in 2019

To WhatsApp, India is a huge market. To India, WhatsApp is a huge platform. A WhatsApp Bot brings these two parties together in perfect harmony. India is WhatsApp’s most important market. WhatsApp has an estimated 300 million monthly active users in India. Nearly 1 in every 5 WhatsApp users is from India. No other country even comes close. But flip the script and you’ll find that...

Robots on WhatsApp: The coming of WhatsApp Chatbots

A Robot on WhatsApp sounds like a dystopic fantasy for many, but experts suggest it’s already here. WhatsApp has been pushing a new slew of features over the past few quarters. These changes have been in line with a larger goal that WhatsApp has pushed since its founder Jan Koum unceremoniously left the company. Updates like WhatsApp Pay, Monetization and Business Licenses – all so we...

Chatbots for WhatsApp: A Beginners Guide for 2019

WhatsApp has launched a suite of new product features over the past couple of quarters; from end-to-end encryption to the monetization of the platform. The feature that has created the most stir in the ecosystem, however, is the company’s bold step towards the future – Chatbots. Chatbots for WhatsApp means that businesses, big and small, can now deploy virtual agents to what is...

10 Best Chatbot Examples For Better Customer Service in 2019

Chatbots are great at delivering excellent customer service. Having your query clarified in real-time does wonders for your customer success and satisfaction scores. Chatbots have recorded some of the highest fulfillment rates with some of the lowest response times. Instead of having a 200+ man team on cellphones and computers handling a blizzard of calls and emails, a chatbot allows you to...

Conversational UX: The Future of UX for Chatbots in 2019

As businesses moved online to websites and apps, UX and UI designers became some of the most coveted workforce assets in the market. A great UX designer, and conversely a great UX for your website, meant better engagement, higher conversions, more leads, and hopefully, more sales. And in a crowded field (1.6 billion websites and 4 million apps), standing out from the pack matters. For companies...

The Un-CEO Series – Samuel Gier, MilkBasket’s Herald of Success.

Talking to Samuel Gier, Vice President of Customer Experience at MilkBasket, you get the faint notion that he never stops thinking about CX. At the CMO Asia Awards Ceremony in Mumbai, Samuel Gier, the VP-CX for the $50 million valued Milkbasket tells me how he picks apart the subtle nuances of great customer experience. As delegates and awardees enter the lobby of the Taj, Mumbai, they’re...