Verloop

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Induced Demand – What Econ 101 teaches us about excellent CX

On a cold, windy November night in 2019, my colleague and I sat in the Verloop office. The topic of conversation was the value prop of a chatbot – how do you explain to a client why conversational automation is worth the investment? Selling automation of any sort is never easy. All the levels in an organization face significant resistance with the same. Immediate capital expenditure costs...

100 Best Chatbot Statistics for 2020

In 2020, Chatbots are going to be bigger and better. After having made their breakthrough in 2019, chatbots are set to cement their mark on the internet ecosystem. Below, we’re going to talk about the 100 Best Chatbot Statistics for 2020. For easy consumption, we’ve divided the list into 9 different segments. Each of these segments also has its own infographic (attached with links)...

10 Reasons Your Company Needs a WhatsApp Business Chatbot Today

WhatsApp’s Business Chatbots are all the rage. Using WhatsApp, companies have seen some incredible results. There are firms that have reduced their sales cycles from days to minutes. Some have cut support TAT and ticket volumes by up to 40%. They’ve improved customer engagement efficiency by 400%(!). So why do companies NEED a WhatsApp Chatbot? Let’s start off with the headlines...

Verloop’s 2019 Report. 😄

It’s 2020 and the Verloop office is buzzing. There’s stuff happening all around me. In front of me, I have new colleagues who joined over the holidays – bustling around and getting onboarded in glee. To my right, the sales team ponders over spreadsheets of their new targets for the quarter. Over my shoulder to the left, the ML team goes over their plans for the week. Rajeev is...

WhatsApp Chatbots for Banking – A Guide for 2020

There are four major factors of production – land, labor, capital, and entrepreneurship. Banks help with all four, but who helps the bank? Learn how WhatsApp Chatbots for Banking are helping institutions save time, money and resources; smoothly and securely. Banks have always been at the forefront of technological innovation. More so than ever in the 21st century, these institutions have...

WhatsApp Chatbot for Logistics – Trends for 2020

To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of the industry at the same time, consider the following statistic. According to the India Brand Equity Foundation, in 2018, the cost of the logistics industry was 14.4% of India’s GDP. At first glance, this a mind-boggling figure. But there’s more than meets the eye. Opportunity The Indian...

500+ Startup tools curated just for you.

We understand how taxing it can be to perform several activities and wear multiple hats in a start-up. Of course, our life would become much simpler if we got hold of tools that would up our company. Presenting 500+ Startup tools to help you out.  It’s more tedious to get the right tools that will help you strengthen your site and help you bloom. There are several tools about which most of...

WhatsApp Chatbots for Fintech – A Complete Guide

whatsapp chatbot fintech

Banks are some of the history’s most premier institutions. Built on trust and efficiency, the banking industry is the definition of old money. But ready to take a bite out of the big apple are a new breed of financial firms, leveraging technology and data to serve customers quicker, faster and cheaper. We discuss how WhatsApp Chatbots for Fintech can help them. Asia is leading the way in...

WhatsApp Chatbot for Insurance with top 13 use-cases.

In this blog, we’ll thoroughly discuss the several use-cases available for WhatsApp Chatbots for Insurance. Let’s begin with some context. In the 2009 American sports drama The Blind Side, protagonist Sandra Bullock delivers an oddly specific analogy. She talks about why defenders are an integral part of any sport. As every housewife knows, the first check you write is for the...

WhatsApp Chatbot for E-commerce with 11 Use-Cases.

We have an upcoming webinar on 16th June, 4 PM GST on how the BFSI sector is coping with the challenges brought in by COVID-19. For this, we have invited the industry leaders from National Takaful Company, Takaful Emarat-Insurance and NEXtCARE. You can register here. Hope we see you there! 20 years since its inception, the e-commerce industry is still growing, driven by radical technological...