Categorywhatsapp

WhatsApp Chatbot for Logistics – Trends for 2020

To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of the industry at the same time, consider the following statistic. According to the India Brand Equity Foundation, in 2018, the cost of the logistics industry was 14.4% of India’s GDP. At first glance, this a mind-boggling figure. But there’s more than meets the eye. Opportunity The Indian...

WhatsApp Chatbot for E-commerce with 11 Use-Cases.

20 years since its inception, the e-commerce industry is still growing, driven by radical technological advances and evolving user behavior. But where do WhatsApp Chatbots for E-commerce fit here? The Opportunity World over, e-commerce is on the rise. Amazon recently pushed a $1 trillion valuation, Flipkart was acquired by Walmart for $16 billion, and global e-commerce sales are expected to hit...

WhatsApp Chatbot for Real Estate with top 8 Use Cases (Updated June, 2020)

whatsapp chatbot for real estate

Why do companies need a WhatsApp Chatbot for Real Estate? And why do they need one more than ever in 2020, in a post COVID world?? Opportunity Real Estate is the driver for development across the globe. In India alone, the real estate sector is valued at US$120 billion. It’s expected to grow to US$ 1 trillion by 2030 and contribute to 13% of the GDP by 2050. The need for technology in the...

4 Big UX/UI WhatsApp Chatbot Challenges and How to Tackle them

4 UI UX WhatsApp Chatbot Challenges

The best way to learn how to prepare for the future is to look at the past. As we talk about some of the challenges for building great UI and UX for WhatsApp Chatbots, let’s go back to the ‘OG’ social media platform. For all intents and purposes, MySpace was one of the great social networking platforms of our time. Its influence is aptly encapsulated in this piece on CodeAcademy...

SMS vs WhatsApp: The Final Frontier

sms vs whatsapp

SMS vs WhatsApp. Is the fight really all its chalked up to be? While hard to believe, phone calls are over 100 years older than their text equivalent, SMS. For one hundred and sixteen years, customers could only speak to each other over calls. Until one fateful day in 1992, Neil Papworth texted his boss at Vodafone, “Merry Christmas”. Customers adopted the trend and never looked back...

The Best Industries WhatsApp Chatbots – Use Cases, Applications and Templates

WhatsApp is the most popular messaging application in the world. With WhatsApp Chatbots, you can talk to your customers around the clock, on a platform of their choosing. Generate leads, provide support and engage customers in real-time, for over 1.5 billion + users. But what are the best industries for a WhatsApp Chatbot? Best Industries for a WhatsApp Chatbot In this article, we’ll...

WhatsApp Templates: Download 9 WhatsApp Business API Templates.

Before we get into the why, what and how of WhatsApp Templates, let’s go through five important pointers. ONE – With over 1.5 billion users, WhatsApp is the most popular messaging platform in the world. TWO – WhatsApp is the easiest medium for businesses to talk to customers, driven by a  change in consumer preference from social media to messaging. THREE –...

7 Best Ways to Collect WhatsApp Business Opt-Ins in 2020

WhatsApp is one of the most powerful Sales and Support tools ever made. WhatsApp Chatbots are cheap, effective and customer-friendly. Understandably, however, WhatsApp doesn’t want to turn the platform into a wasteground of spam. So in order to communicate with customers on WhatsApp, the company makes it compulsory to collect WhatsApp Business Opt-Ins. In this blog piece, we’ll answer...

WhatsApp Business Vs WhatsApp Business API

WhatsApp business Vs WHATSAPP BUSINESS API It’s easy to get confused between a WhatsApp Business API and a WhatsApp Business Account. Especially if you’re in the market for a WhatsApp Chatbot. In this blog piece, we’ll do a deep dive into what both are, how they’re similar and why they’re different. WHATSAPP BUSINESS ACCOUNT An application built by the WhatsApp Team...

How to set up Auto-reply for WhatsApp: A Guide for 2020

We have an upcoming webinar on 16th June, 4 PM GST on how the BFSI sector is coping with the challenges brought in by COVID-19. For this, we have invited the industry leaders from National Takaful Company, Takaful Emarat-Insurance and NEXtCARE. You can register here. Hope we see you there! In previous posts, we’ve spoken about WhatsApp Chatbots; specific to why and how to build them. In...