CategorySales

Conversational UX: The Future of UX for Chatbots in 2019

As businesses moved online to websites and apps, UX and UI designers became some of the most coveted workforce assets in the market. A great UX designer, and conversely a great UX for your website, meant better engagement, higher conversions, more leads, and hopefully, more sales. And in a crowded field (1.6 billion websites and 4 million apps), standing out from the pack matters. For companies...

The 7 Definitive AI Chatbot Trends, Predictions and Expectations for 2019

Last year, we published The 7 Chatbot Marketing Trends for 2018. We were 7 for 7 in it, so we figured we’d stare into our looking glass again and give it another shot. 2018 was a great year for conversational automation at large. From Google’s jaw-dropping demo of Duplex, to virtual assistants like Alexa crawling their way into nearly half of all US households. The average chatbot today is...

Chatbot4u in 2019 – What are the alternatives?

Like we published in our last post, last year Chatbot4u looked dead. It is with a heavy heart that a year down the line, we can confirm that Chatbot4u is indeed dead. so, What was Chatbot4u? Chatbot4u was one of the first platforms to allow businesses and individuals to built bots. But like many-a-company that was ahead of its time, it looks like the site is no longer available. Chatbot4u was a...

Best Sales Funnel Templates for 2019

Let’s get something straight right off the bat. I am not shopping for your email IDs. I don’t want to know where you work, how much you earn or what your role is. The templates you find here are not locked behind any sign-up walls. Everything here is free, easy and public to download. So let’s get started. What is a Sales Funnel? Why do I need a Sales Funnel? How do I make a...

The Best Global Marketing Strategies for 2019

The internet has transformed the way businesses operate. Only a few decades ago, it would have been impossible to imagine such an expansive infrastructure. Even besides shipping, simply handling global tracking and payments at scale would’ve been impossible. The data economy has shrunken the world down to the size of your palm. The internet has also allowed tiny, garage built companies to...

CSAT Score: The Ultimate Guide for 2019

Let’s start off with the big question. Why is Customer Satisfaction important? Research by Frederick Reichheld of Bain & Company has shown that an increase in customer retention of 5% can increase a company's profits by anywhere between 25% to 95%. You may not know who Frederick Reichheld is, but the spirit behind his research is universally understood...

Whatsapp Chatbot: The Ultimate Guide for 2019

One of the most common questions I get asked most on Quora is, “How do I build a Whatsapp bot?”. It’s a popular topic too, articles about Whatsapp Chatbots get thousands of views every week. However, most of them are just advertisements for services wrapped up in informational decoupage. So I decided to write a comprehensive piece about Whatsapp Chatbots. In this article, I will...

Create a Chatbot: Why your Ecommerce Platform needs a Chatbot today

If you’re running an e-commerce store, you don’t need me to tell you that it’s a difficult endeavor. For every report that says e-commerce is trending upwards, there are a hundred new entrants to the market. And it isn’t just small fish in a big pond anymore. You have companies the size of small economies powered by the latest in weapons-grade technology matching up...

The Ultimate Guide to Closing B2B Sales.

Let’s start off simple. What is a B2B Sale? B2B is shorthand for “Business to Business”, and refers to companies, or sales representatives that sell products/services primarily to other companies, instead of directly to consumers. By extension, B2B sales are organizations, or individual representatives of organizations with an interest in what you’re selling. This interest...

The Ultimate Guide: Ecommerce Chatbots

E-commerce is unbelievably still the future. Even 20+ years after Amazon was created, e-commerce across the globe is still going strong. The Indian e-commerce industry has been on an upward growth trajectory and is expected to surpass the US to become the second largest e-commerce market in the world by 2034. Powered by growing internet penetration, internet users in India are expected to...