CategoryCustomer Success

5 Ways to Improve your Sales Performance and Pitch Overnight

  Track The biggest change of the 21st century for a sales leader is the influx of trackable metrics. Metrics are divided into 5 major categories, time, data, KPI, CRM, Customer Reviews. 1. Time Everyone has only 24 hours in a day, but some people just seem to get more done than others. The typical reasons people associate this efficiency is due to hard work, long hours and a lack of a social...

5 Ways to Increase your Conversion Rates in 2018.

In a world of absolute information, businesses have been corrupted absolutely. Customers are no longer individual people, each with hopes, dreams, and desires, but just numbers on an excel sheet. We’re now at a point in global commerce when being data-driven is more important than being customer driven. Over the course of this article, you’ll learn how one man used just 18 words to boost year on...

2018 is the year we change Sales.

That’s it, I’ve had it. No more spammy email blasts, no drone-like cold calling, scripted pitches, blind as a bat A/B testing, wayward retargeting, pointless robocalls, 18-page form fill requirements or MQLs and SQLs that tell us nothing. New year, new you. As I’ve said before, 2018 is a make or break year for Chatbots. All the hype that led into 2017 now has to be validated. We use bots...

Small Scale Business Chatbots: Let’s Chat-A-Bot it.

The founder of Microsoft has a warning for society. Speaking at the Misk Global Forum in Riyadh, Bill Gates explained that rapid advancements in technology, could lead to a deeper wedge in income inequality. His concerns stem from tangible statistics. Josef Stadler; UBS’s head of global ultra-high net worth hypothesizes that society is entering a second “Gilded Age”, a period from the 1870s to...