CategoryChatbot Analysis

Build a Bot

As a product of good old days, I fondly reminisce about the times when people said companies didn’t need a website, or that a Facebook page was for try-hards and that apps would never catch on. And if you’re here to learn how to build a bot, you’re on the right track of digital development. Gartner estimates that by 2020, over 85% of all companies will interact with customers using conversational...

Chatbots vs Apps: The Final Frontier

As 2017 winds down, it’s a good time to look back and retrospect about one of the many predictions made during the “Year of the Chatbots”, its apparent rivalry against the now-veteran platform, Applications. The general opinion differs depending on who you ask and are almost entirely polarized.They usually range from, “CHATBOTS ARE NOTHING BUT HYPE.” to “ALL WEBSITES AND APPLICATIONS ARE GOING TO...

Chatbot 18 – How do Chatbots work

One of the most commonly asked questions on Quora for me is usually, “How do chatbots work?” This article is the third in a four-part series called Chatbot 18. Other articles that were published in this series can be found here: #1: Our Predictions for the Industry #2: An Indepth Analysis into Chatbot Language #4: Customer Engagement, Support and Marketing So, how do Chatbots work...

Chatbot 18 – An Indepth Analysis into Chatbot Language

Welcome back to Chatbot 18. This article is the second part of a four-part series called Chatbot 18. Other articles that were published in this series can be found here: #1: Our Predictions for the Industry #3: How Do Chatbots Work? #4: Customer Engagement, Support and Marketing In this post, we will talk about the terminology used while discussing chatbots and its future; both short and long...