Verloop

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Latest stories

Verloop – With 8 new templates.

Variety is the spice of life. The first step is always the hardest. Work hard at working smart. We listened to everything you told us, how you wanted more from us so you could give more to your customers. So alongside an integration with Slack, that allows you to talk to your teammates and customers without ever having to leave your favorite app, we’ve also launched ‘templates’...

WE LAUNCHED A SLACK INTEGRATION!

There was a time when digital customer support was only considered as a safety net, for when customers couldn’t resolve their issues using more traditional means. But in the years since, messaging has risen to the forefront of communication. We at Verloop realize and recognize that more people are on their phones than ever before, and we’ve built vertically with this trend. With every...

Your Greatest Sales Advisor: Conversational Automation

Swedish multinational clothing-retail company H&M has the following description for the position of ‘Sales Advisor’ in the firm. Sales Advisor is one of our most important positions [at H&M] and a great way to start your career with us. It’s all about excellent customer service. Sales Advisors are responsible for a variety of client-side duties, like interacting with potential...

7 Marketing Trends to watch out for in 2018.

1. non-visual, voice-enabled marketing Undoubtedly, one of the largest marketing trends from 2017 was the invasion of intelligent personal assistants (IPA’s) into households across the globe. Amazon is the unquestioned leader in the world of conversational marketing, selling over 15 million units of the Alexa powered ‘Echo’, good for 75% of the U.S. market share. According to...

Stranger Chat – How to make your Bot more Natural

Context is one of the most important facets of a holistic conversation. In conversations between grown adults you often see context at work. You see it in how they weave their words, how they present themselves and how they absorb information. Politicians often speak in sound bites, because what they say is reported in sound bites. By eliminating context, they keep their answers consistent and...

How To Draft A Follow Up Email After No Response (With 12 Sample Emails)

Every so often, I’ll get a mail with the subject line saying “Just checking in”, and I’ll shrug because I know they’re not “just checking in”. Emails are imperfect tools of conversation. Since society implemented emails as the primary mode of corporate communication between consumers and companies, most inboxes are a burial grounds for irrelevant and noncurated content. At the end of...

Social Media is dead. What’s resuscitating it?

We are part of the next great social transition. As the world moved online, we heralded Social Media as the definitive wave, the war cry of a generation, the way we’d live life for another two decades. So much so that we mocked, when in 2014 Facebook bought that pudgy little featureless messaging service called Whatsapp for $19 billion. $19 billion meant that Facebook valued the 55-employee...

5 Ways to Improve your Sales Performance and Pitch Overnight

  Track The biggest change of the 21st century for a sales leader is the influx of trackable metrics. Metrics are divided into 5 major categories, time, data, KPI, CRM, Customer Reviews. 1. Time Everyone has only 24 hours in a day, but some people just seem to get more done than others. The typical reasons people associate this efficiency is due to hard work, long hours and a lack of a social...

The Best Chatbot Apps – Top 5 Apps Powered by AI

It wasn’t very long ago that technologists heralded that Chatbots would rid the world of Applications entirely. With the rise of conversational marketing and automation over the established dominance of Social Media, it’d seem like the smart money was moving away from the un-interactive application market. Fortunately, some much smarter people decided that they could achieve a lot...

How we reengaged with Lost Leads and 7 ways you can too.

The Why, When, where and How of Lost Leads. The hard sales lessons we learned as we built one of India’s fastest growing startups. When we started Verloop a year and a half ago, we had no sales or marketing experience. We still don’t to a large extent, we don’t have a full-time sales employee. We were just three engineers with a passion for coding and conversational automation, trying to make a...